Areas we serve ยท Victoria
In-home aged care in Melbourne Metro.
In-home aged care across inner Melbourne, keeping older residents in the neighbourhoods, trams and cafes they know by heart.
We service Melbourne Metro. Care is arranged privately while our provider registration is in progress, so we quote you in dollars for your situation before anything starts.
What care looks like in Melbourne Metro
Inner Melbourne is dense, diverse and fiercely local. Aldera matches carers to your street, your language and your routine, not just your postcode.
Inner Melbourne ages in a mix of Victorian terraces, walk-up flats and high-rise apartments, often with no lift and no off-street parking. Carlton and Fitzroy still hold the Italian families who arrived in the 1950s; St Kilda and Elwood carry a long-established Jewish and Russian-speaking population. Both shape what care looks like street by street.
Public housing towers through Carlton, Fitzroy and North Melbourne are also a real part of the picture. Access, lifts that fail and a strong preference for a familiar face rather than a rotating agency worker all make continuity more important here, not less.
Languages spoken across Melbourne Metro
Carer matching by language and culture is part of how care is built here, not an add-on. Tell us which language matters and we will tell you honestly who we can put in your Care Circle.
- Italian
- Greek
- Mandarin
- Vietnamese
- Russian
- Hebrew
More on languages and cultural care
Services in Melbourne Metro
- Personal care
- Domestic assistance
- Meals
- Transport
- Social support
- Respite
- Dementia support
- Overnight and 24-hour care
- Post-hospital support
Questions we get about Melbourne Metro
Mum is in a walk-up flat with no lift. Does that limit what you can do?
No, but it does change the plan. We look at the actual access at the first visit, including stairs, laundry and how shopping gets carried up, and build the visit around it. Where the building itself is the problem we will say so plainly.
Can you match an Italian or Greek speaking carer in Carlton or Fitzroy?
Those are the two languages most requested in inner north Melbourne, reflecting who settled here. Ask us and we will tell you honestly who we can put in your circle for your suburb.
How the Care Circle, the One Story and the named Care Lead actually work is set out on the Aldera way, and what it costs is on our costs page.
We answer the phone
Talk to us about care in Melbourne Metro.
Tell us the suburb and what is happening at home. You will get a straight answer about coverage, costs and timing.
Monday to Friday, 9am to 5pm. Call us and a real person answers. Enquire online and we phone you back within two business hours.