Is this just cleaning?

No. It is help running a household, which usually includes cleaning, laundry, changing beds, shopping and small tasks around the home. What it includes for you is agreed with you, and it can change as things change.

Do I have to be home while it happens?

Most people are, and many prefer it, because the carer is company as much as help. If you would rather be out, that is fine once you know each other well enough to be comfortable with it.

Domestic assistance

A hand with the house, done your way.

A hand with the house, done the way you have always done it.

Most people do not want their house cleaned. They want their house kept the way they keep it. Those are different jobs, and only one of them can be done by a stranger working from a checklist.

A regular carer learns the things nobody writes down. Which cupboard the good glasses live in. That the back step needs the mat over it when it rains. That the laundry gets hung inside out so it does not fade.

It is the least dramatic thing we do and often the first thing that makes a house feel manageable again.

The same carer learns where everything lives, which sheets go on which bed, and how you like the kitchen left. You stop explaining and start trusting.

Call 1300 998 928

An older woman tending her backyard vegetable garden while her carer kneels beside her with a basket.

What this actually includes

Cleaning, laundry and ironing
Changing beds and tidying
Shopping lists and groceries
Light garden care and small home tasks

People call us when

The house has quietly got away from you and it is affecting how you feel about being in it
Bending, reaching or carrying has become the problem rather than the willingness
A partner who used to do the housework is unwell, or has died
Family are doing the cleaning on weekends and nobody is enjoying the visit any more

Not sure if this is the right support?

Talk it through with a real person. No obligation, and we call back within two business hours.

Call 1300 998 928 Request a callback

Common questions

Is this just cleaning?: No. It is help running a household, which usually includes cleaning, laundry, changing beds, shopping and small tasks around the home. What it includes for you is agreed with you, and it can change as things change.
Do I have to be home while it happens?: Most people are, and many prefer it, because the carer is company as much as help. If you would rather be out, that is fine once you know each other well enough to be comfortable with it.

Meals Cooking together, or for you, to your taste and your recipes. Personal care Showering, dressing, grooming and medication prompts, from someone you already know. Social support Company that is actually company, because it is the same person each time.

All services How funding works

We answer the phone

Start with a conversation.

Tell us what is happening. We will help you understand the next step, with no obligation and no pressure.