Resources
Checklists and references to take with you.
Simple checklists, glossaries and question lists to help you compare providers and understand aged care, ready whenever you need them.
-
Resources
An emergency grab bag checklist
What to pack in a grab bag for an older person, for a fire, flood, power cut or sudden hospital trip, and how to keep it up to date.
15 October 2026
-
Resources
Protecting an older parent from scams
A practical checklist for families to help an older person spot scams, set up simple safeguards and know what to do if money has already been lost.
7 October 2026
-
Resources
Questions to ask about a new medicine
A short list to take to the GP or pharmacy whenever a new medicine is started, so you leave knowing what it is for, how to take it and what to watch for.
5 October 2026
-
Resources
What to keep in a care diary
A notebook on the kitchen bench outperforms four people's memories. What to write, what to leave out, and how to keep it useful past the third week.
17 September 2026
-
Resources
A cultural and religious preferences sheet for your care plan
The things every worker in your house should already know. A list of headings to write under, so nobody has to ask you the same question twice.
15 September 2026
-
Resources
Signs of carer burnout: a self-check
A short honest checklist to read about yourself, not about the person you care for. What the early signs look like and what to do about each one.
11 September 2026
-
Resources
Pets and staying at home: a checklist
A pet is often the reason someone wants to stay home. What to sort out so the animal is not the thing that forces a move, and who helps with what.
8 September 2026
-
Resources
What to take to a GP appointment
A short list to keep by the door. What to bring, what to write down beforehand, and the two questions worth asking before you leave the room.
7 September 2026
-
Resources
Staying safe at home in heat and cold
A checklist for hot days and cold snaps at home, what to do before one arrives, the warning signs worth acting on, and who should be checking in.
4 September 2026
-
Resources
The one-page emergency sheet
What to write on a single page and stick on the fridge, so an ambulance officer or a relief carer has what they need in the first five minutes.
3 September 2026
-
Resources
What your Support at Home statement should show
A short checklist for reading the statement your provider sends you, the six things to look for, and the questions to ask when a line makes no sense.
2 September 2026
-
Resources
Aged care advocacy: free help to speak up
Free, independent advocates can sit beside you in a meeting or push back on a provider. What they do, when to call one, and why it is not a complaint.
2 September 2026
-
Resources
Equipment and assistive technology at home
A category-by-category list of what is available, what needs prescribing, and when hiring beats buying. Reference list for arranging equipment.
2 September 2026
-
Resources
Hearing and vision: the checks people skip
Untreated hearing and sight loss drive falls, isolation and apparent confusion. The checks to book, how often, and what to do between them.
2 September 2026
-
Resources
Questions to ask before hospital discharge
A printable list to take into the ward. What to ask about medications, mobility, follow-up and help at home, before the discharge summary is handed over.
1 September 2026
-
Resources
Documents worth sorting before you need them
A checklist of the papers families scramble for during a hospital admission. Sort them on a calm afternoon and the next crisis is much easier.
31 August 2026
-
Resources
Home safety checklist for ageing in place
A room-by-room checklist for making a home safer to grow old in, with the small fixes that matter most and the ones worth paying someone to do.
29 August 2026
-
Resources
Aged care contacts you can actually call
The national numbers worth keeping on the fridge, what each one is genuinely for, and which to ring first when you are not sure who to ask.
29 August 2026
-
Resources
A one-page plan for arranging care
A short, ordered starting plan for anyone who has just realised a parent needs help at home. Six steps, the calls to make, and what to write down.
28 August 2026
-
Resources
A checklist for your My Aged Care assessment
Everything to have ready, say and ask at an aged care assessment, in one printable list. Prepared people get assessed accurately.
27 August 2026
-
Resources
10 questions to ask any in-home aged care provider
A free checklist of ten straight questions to ask before you choose an in-home aged care provider, and what a good answer sounds like.
26 August 2026
-
Resources
Support at Home: a plain-English glossary
The aged care jargon, translated. A simple glossary of the Support at Home and My Aged Care terms you will actually come across.
26 August 2026
We answer the phone
Start with a conversation.
Tell us what is happening. We will help you understand the next step, with no obligation and no pressure.
Monday to Friday, 9am to 5pm. Call us and a real person answers. Enquire online and we phone you back within two business hours.