Social support
Company that is actually company.
Company that is actually company, because it is the same person each time.
Companionship is the service most often treated as a nice extra, and the one that most reliably changes how someone is doing. Loneliness is not softness. It shows up in appetite, in sleep, in how quickly someone recovers from a fall.
It also cannot be delivered by a rotating roster. A visit from a different person every week is a series of introductions, not a friendship. Nothing accumulates.
The same two to four people, turning up on the same days, is what lets a conversation continue rather than restart. For people whose first language is not English, being able to have that conversation in their own language is often the whole difference.
Real companionship cannot be rostered randomly. Friendship grows between the same two people, over cups of tea, card games and conversation that picks up where it left off.
What this actually includes
- Regular visits from the same carers
- Shared activities, hobbies and walks
- Support to stay connected with community
- Conversation in your first language, where matched
People call us when
- Days are going by without a real conversation with anyone
- A partner has died and the house has gone quiet
- Family live far away, or overseas
- English is a second language and it has become tiring to speak it all day
- Confidence has dropped after an illness or a fall
Not sure if this is the right support?
Talk it through with a real person. No obligation, and we call back within two business hours.
Common questions
- Can I have someone who speaks my language?
- Where we have a carer in your area who speaks it, yes, and language is one of the first things we match on rather than an afterthought. If we cannot match it in your suburb today we will tell you that honestly rather than promise it.
- Is this different to just having a carer visit?
- The purpose is different. The visit exists for the company rather than for a task, so it is built around what you actually enjoy, whether that is cards, a walk, the garden, or sitting and talking.
We answer the phone
Start with a conversation.
Tell us what is happening. We will help you understand the next step, with no obligation and no pressure.
Monday to Friday, 9am to 5pm. Call us and a real person answers. Enquire online and we phone you back within two business hours.