How many different carers would come?

Two to four, and no more, which is the point. Each is introduced by the Care Lead before they work alone, so nobody arrives as a stranger. If the circle has to change we tell you before it happens, not after.

Do your carers have dementia training?

Ask us about the specific carers we would put in your circle and we will tell you exactly what training they hold, rather than making a general claim on a website. If we do not have the right people in your area yet, we will say so.

Can you help if behaviour has become difficult?

We can support the daily routine, the environment and the consistency that often reduce distress, and we work alongside the clinicians involved. We do not provide clinical behaviour management ourselves, and we will tell you plainly when something needs your GP, a geriatrician or Dementia Support Australia.

Dementia support

When memory goes, familiarity has to stay.

Familiar faces and unchanging routines, which is the one thing dementia care cannot do without.

Almost everything about good dementia support comes down to sameness. The same faces, the same order to the morning, the same chair, the same words for the same moments. Change is what triggers distress, and a rotating roster manufactures change every single week.

This is the service where Aldera’s model stops being a marketing difference and becomes the reason the care works at all. Two to four carers, introduced properly, who learn the whole routine rather than a task list, and who notice the small changes early because they were there last week too.

Families get a named Care Lead with a direct line, which matters most on the days when something has shifted and you need to talk to someone who already knows the person you are talking about.

This is general information, not clinical advice. For diagnosis, medication and clinical management, your GP, geriatrician and the National Dementia Helpline on 1800 100 500 are the right places to start.

For someone living with dementia, a new face is not a minor inconvenience. It is a stressful event. A Care Circle of two to four people is not a nicety here, it is the service working the way it has to.

Call 1300 998 928

An older woman and her carer leaning over a handwritten recipe book together at a kitchen bench.

What this actually includes

The same small team, so recognition has a chance to hold
Routines kept in the same order, at the same times
Support with personal care, meals and the day, at their pace
Company and activity built around what they still enjoy
A named Care Lead family can call, so you are not re-explaining to a call centre

People call us when

A diagnosis has just landed and nobody has told you what happens next
Getting through the morning has become the hardest part of the day
A parent is managing at home but should not be alone for long stretches
The family carer is exhausted and has stopped being able to be the daughter or the husband
Different agency workers each week are making things visibly worse

Not sure if this is the right support?

Talk it through with a real person. No obligation, and we call back within two business hours.

Call 1300 998 928 Request a callback

Common questions

How many different carers would come?: Two to four, and no more, which is the point. Each is introduced by the Care Lead before they work alone, so nobody arrives as a stranger. If the circle has to change we tell you before it happens, not after.
Do your carers have dementia training?: Ask us about the specific carers we would put in your circle and we will tell you exactly what training they hold, rather than making a general claim on a website. If we do not have the right people in your area yet, we will say so.
Can you help if behaviour has become difficult?: We can support the daily routine, the environment and the consistency that often reduce distress, and we work alongside the clinicians involved. We do not provide clinical behaviour management ourselves, and we will tell you plainly when something needs your GP, a geriatrician or Dementia Support Australia.

Respite A proper break for family carers, without handing over to a stranger. Personal care Showering, dressing, grooming and medication prompts, from someone you already know. Overnight and 24-hour care Someone there through the night, and through the parts of the day nobody sees.

All services How funding works

We answer the phone

Start with a conversation.

Tell us what is happening. We will help you understand the next step, with no obligation and no pressure.